Under general direction, provide support to White Sands Missile Range Information Management Directorate (IMD). IMD includes equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to Information Technology (IT) Management Support Services to maintain the Army’s Information System (IS) infrastructure, including to the desktop, throughout the White Sands Missile Range (WSMR), New Mexico. The systems infrastructure in place to support the Mission organization is comprised of Cisco network, VMWare, Windows desktop/laptops, NETAPP and EMC storage, and applications running primarily on Microsoft Windows.

Job Description:

• Provide support in all areas and phases of installation, set-up, configuration, integration, testing, and troubleshooting of hardware, software and any other specified tools.
• Provide server, desktop, software, peripheral planning and support, imaging services, release management, password management, and Information Technology (IT) training.
• Provide Tier 3 and 4 level support for all designated IT systems within the area of assigned responsibility.
• Password Control Management to include issuing, maintaining and deleting end-user device account and passwords.
• Install, integrate, and maintain various system servers and workstations such as, but not limited to, Windows Server 2012r2-2019 and Windows 10 OS
• Execute policies and standards, as they relate to IT systems and network security and protocols.
• Provide comprehensive solutions for managing desktops, workstations, servers, printers, bridges, routers, etc.
• Evaluate, install, configure, upgrade, and back-up hardware and software.
• Assist with configuring and assigning file shares and linking servers to database systems.
• Utilize various scripting languages to create on-line forms linking users to databases.
• Support management of remote client access.
• Monitor network traffic and make necessary recommendations for additional resources or hardware.

Required Experience:

5+ Years experience performing the following:

o Server OS Knowledge (Server 2012r2-2019)

o Virtual Machine Servers (VMs)

o OS Hardening via patch management via WSUS, MECM ADR, PDQ, Shavalik, Ivanti or other

major patch management solutions.

o Automation via tools, services, and scripting (Batch/Powershell)

o Advanced Active Directory

o Group Policy

o Administration of files share (NTFS and Share Permissions)

o STIG/IAVAS and POA&M process

o Vulnerability Assessment

o Backup and restore process

o COTS software/hardware

Required Education/Training:

• B.S. degree in Information Technology or related field; relevant and equivalent experience may be substituted for degree requirement.
• CompTIA Security+ ce certification.
• Active Secret Security Clearance

Salary: up-to $84,000/year

Job location: White Sands Missile Range, NM

Company benefits:

o Medical/dental

o 401(k) plan: 4% matching, no restrictions

o 3 weeks PTO

o 10 Federal Holidays

o Long- and short-term Disability coverage

o Company sponsored Life Insurance coverage

o Hiring Referral Bonus